Microsoft Office 365: An Admin Guide: From Novice to Expert! by M.O. Cuddley


305825289422a2b-261x361.jpg Author M.O. Cuddley
Isbn 9781537668048
File size 40.85MB
Year 2016
Pages 314
Language English
File format PDF
Category software


 

MICROSOFT OFFICE 365: AN ADMIN GUIDE TAKES YOU FROM NOVICE TO EXPERT LEVEL IN OFFICE 365 ADMINISTRATION M.O. CUDDLEY Copyright © 2016 M.O. CUDDLEY. All rights reserved. No part of this book may be reproduced or stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the express permission of the author, except for the use of brief quotations in a book review. ISBN-13: 978-1537668048 ISBN-10: 1537668048 BOOKS BY M.O. CUDDLEY Introduction to Microsoft Power BI Microsoft Office 365 – A Beginners User Guide Microsoft Office 365 – An Admin Guide Migrating Emails from Google Apps to Office 365 CONTENTS BOOKS BY M.O. CUDDLEY BEFORE WE BEGIN CHAPTER ONE UNDERSTANDING THE OFFICE 365 ADMIN PORTAL CHAPTER TWO OFFICE 365 USER MANAGEMENT How to add users to Office 365 How to edit users’ properties How to create a custom filter to streamline the list of users displayed How to delete a custom filter How to delete users from Office 365 How to restore deleted users to Office 365 How to assign roles to users How to change a user’s license assignment How to reset a user’s password CHAPTER THREE OFFICE 365 TENANT MANAGEMENT How to download software (Microsoft Office applications) from the portal How to enable Active Directory Synchronization How to change the password expiration policy for users How to setup/manage Multi-factor authentication for users How to update your company profile Information How to set the way your organization gets new feature releases from Office 365 How to add custom tiles to the App launcher How to add customized help desk contact information to your tenant How to know what region your company’s data is stored How to add a custom domain to your tenant How to remove a domain How to check the service health for all your Office 365 Apps How to view service usage reports How to view your current Office 365 subscription(s) How to purchase additional services How to access the Office 365 message center CHAPTER FOUR EXCHANGE ONLINE ADMIN How to see the list of users with mailboxes in your organization How to check mailbox usage for a user How to add an email alias for a user How to hide an email address from the address list How to configure Mail Tip How to configure Mailbox Delegation How to enable online archive for your users. How to create a custom retention policy How to create custom retention tags Managing groups in Exchange Online How to create distribution groups How to create Office 365 groups How to create groups with external contacts How to create shared mailboxes How to convert a shared mailbox to a regular mailbox and vice versa How to apply other role permissions to users How to setup in-place e-discovery and hold How to export user emails to PST format directly from the Office 365 portal Auditing in Office 365 How to turn external sharing on/off How to run a message trace How to import PST files directly into Office 365 (without user involvement) How to import PST files into a user’s Outlook CHAPTER FIVE SKYPE FOR BUSINESS ONLINE ADMIN How to get user statistics, organizational info and Skype for Business resources How to set Skype for Business options for users How to turn external sharing on/off How to change presence information settings How to customize your organization’s Skype for Business meeting invitations CHAPTER SIX YAMMER ADMIN How to change Yammer configuration How to customize the design for your Yammer network How to appoint new Yammer admins How to add a custom usage policy for your Yammer network How to change External Networks settings for your Yammer network How to invite users to your Yammer network How to invite guests to your Yammer network How to remove users from your Yammer network How to view Yammer account activity How to block users from Yammer How to see bounced Yammer notification emails How to export user information How to restrict what information appears on users’ profile fields How to monitor keywords used on Yammer How to change your Yammer security settings How to export Yammer data How to change Yammer data retention policy How to view Yammer usage reports CHAPTER SEVEN SHAREPOINT ONLINE ADMIN How to create site collections How to delete site collections How to restore deleted site collections How to create subsites How to set access permissions for your site How to change the look and feel of your site How to upload documents to your site CHAPTER EIGHT CONTACT OFFICE 365 SUPPORT How to raise a service request How to add notes to an open service request How to close a service request THANK YOU! BEFORE WE BEGIN This book is for the Office 365 Administrator who will like a quick and straight to the point, step-by-step guide to Office 365 administration. It contains everything you need to take you from novice to expert level in administering your Office 365 organization. This book delves right into the tasks Office 365 Admins need to carry out regularly, and focuses on presenting these ‘How-Tos’ in a clear, concise, and step wise manner. If your current or intended job requires you to administer an Office 365 organization – including but not limited to managing users, managing the tenant’s security and compliance settings, administering Exchange Online, Skype for Business Online, SharePoint online etc., dive right in because this book is for you. This is NOT an Office 365 deployment guide. A different material exists for topics relating to deploying Office 365 in different environments and scenarios. As such, those topics will not be covered here. CHAPTER ONE UNDERSTANDING THE OFFICE 365 ADMIN PORTAL The Office 365 Admin portal is the homepage or landing page if you will, of Office 365 administration. To access the admin portal, login to your office 365 tenant and click on the “Admin” tile. While there are other Admin centers within Office 365 based on what aspect of the solution you want to administer, this first admin portal gives you access to manage all the aspects of the solution – including the other admin portals. Once you’re on the admin portal, you can begin to administer the solution. There are several tabs and quick links around the page, which link directly to different subsets of the solution. Each Office 365 tab groups together a set of pages where you can carry out related administrative tasks. For example, the user tab contains links to pages that enable you view the list of users in your organization, edit user properties, delete users etc. We will start with the quick links and work our way through the different tabs, before exploring the other available admin pages within the solution. This section presents a description of the quick links and tabs. Detailed steps on how to carry out the different tasks available within the tabs and quick links will be covered in later sections of this text. The “Users” quick link group This group of quick links enable you carry out user related tasks. Those tasks have been numbered (in the picture below) and explained in the description (underneath the picture). 1. Click directly on “Users” to go to the page containing a list of all users. From there, you can carry out all other user management tasks like assigning licenses, editing user properties, resetting passwords etc. 2. Click on “Add a user” to quickly add new users to the Office 365 tenant. 3. Click on “Delete a user” to quickly delete a user from the Office 365 tenant. 4. Click on “Edit a user” to edit user properties e.g. change username, bio, domain, etc. 5. Click on “Reset a password” to reset a user’s password. The “Billing” quick link group This group of quick links enable you carry out tasks that are related to billing. 1. Click on “Billing” to go directly to the billing page, from where you can view your bills and change your payment details. 2. Click on “Change payment details” to change your payment method, and billing address. 3. Click on “View my bill” to see all bills that have accrued for the different billing periods (You’ll need to select a billing period to view). The “Office Software” quick link group Use this quick link group to access the Microsoft Office software packages that are available for download. The number of software packages displayed here is dependent on the Office 365 license plan(s) purchased by your organization. 1. Click on “Install my software” to go to the software download page from where you can download your available Microsoft Office desktop packages. 2. Click on “Share the download link” to email a link to your users from where they can download the software. 3. Click on “Software download settings” to change settings such as which Office versions are available for download, whether or not Office downloads should include Skype for Business, how often users get app updates, etc. 4. Click on “Troubleshoot installation” to open the help page, where you can view the common Office installation issues and resolutions. The “Message Center” quick link group Microsoft announces changes to the Office 365 service offerings as they come. These messages can be seen in the message center. The message center quick link group on the admin portal homepage shows the most recent messages from where you can click to read more. You can click on “Message center” to go to a page that lists all the messages, or you can click on a particular message on the list to read it. The “Service health” quick link group Each Office 365 solution (Exchange Online, Skype for Business Online, SharePoint Online etc.) is offered by Microsoft as a service. The service health quick link group offers you an overview of the current health of these services. You can click on “Service health” or “View the service health” to go to a page which lists all the services and their corresponding health status. The “Reports” quick link group Use this quick link group to monitor service usage of all Office 365 solutions. From here you can easily see which services are being consumed by your users and which ones are not. The information gathered from here can be used to drive adoption activities. The “Support” quick link group This quick link group takes you to the support page from where you can contact Microsoft support for whatever issues you might be experiencing with your Office 365 services. 1. Click “Support” to go to the support homepage. 2. Click “New service request” to raise a support ticket (contact Microsoft). 3. Click “View service requests” to see the status of all your already raised service requests. The “Recently added” quick link group Use this quick link to see all the recently added features to the Office 365 offering. The “Videos” quick link group Use this quick link group to go to the video portal. You can click on “Videos” to open the admin help page for videos or click on any video on the list to watch it. The “Admin centers” quick link group Click on any of the listed items to go to the admin center for that service. E.g. clicking on “Exchange” takes you to the Exchange admin center. THE OFFICE 365 ADMIN PORTAL TABS On the left side of the Office 365 Admin Portal homepage, there are several tabs which take you to pages where you can carry out different administrative functions. Each of these tabs are described in this section. 1. The “Dashboard” tab: Click on this tab to return to the Office 365 Admin homepage dashboard. This is the page you start from when you log into the portal and click on the “Admin” tile. 2. The “Users” tab: This tab contains links to the following pages. a. The Active Users Page: This is the same page you get to when you click on the “Active users” quick link from the admin portal homepage. It displays a list of all active users in your organization from where you can perform user related tasks like editing details, deleting or resetting passwords. b. The “Contacts” page: This page displays a list of all the external contacts (e.g. Gmail or yahoo contacts) you have added to your organization’s address list. From here, you can perform tasks such as adding new contacts or deleting existing contacts. Don’t add contacts from within your organization here because they are already in your address book. c. The “Deleted users” page: This page displays a list of all the users you have deleted from your Office 365 organization. From here, you can restore the users within 30 days of deleting them (if you want to). d. The “Data migration” page: This page allows you to import your users’ data from different sources directly into Office 365. 3. The “Groups” tab: This tab contains links to the following pages. a. The “Groups” page: This page displays a list of all the groups in your Office 365 organization, along with their corresponding types (distribution lists, Office 365 groups, security groups). From here you can perform tasks such as editing group information, owners and members, or deleting the groups entirely. b. The “Shared mailboxes” page: This page displays a list of all the shared mailboxes in your organization. A shared mailbox is a mailbox that can be accessed by multiple users. It is different from a distribution list because it actually has its own mailbox. Shared mailboxes in Office 365 do not require an assigned license. However, the users who have access to the shared mailbox are required to have mailbox licenses. 4. The “Resources” tab: This tab contains links to the following pages. a. The “Rooms & equipment” page: This page displays a list of all rooms and equipment you have created in your Office 365 organization. From here you can perform tasks such as creating new room/equipment or deleting them. b. The “Sites” page: This page displays a list of all the internal SharePoint sites in your Office 365 organization. From here you can perform tasks such as adding a new site, editing site properties and external members. c. The “Public website” page: This page allows you create and host a public website which your organization can use with Office 365 (if you don’t already have a public website or you no longer want to manage your website at your current provider). 5. The “Billing” tab: This tab contains links to the following pages. a. The “Subscriptions” page: This page displays an overview of all your Office 365 subscriptions, including the type of licenses in each subscription, the number of purchased and assigned licenses in each subscription, and the status of the subscription (active, expiring, expired etc.). From here you can perform tasks such as adding or cancelling subscriptions, assigning available licenses to users and extending trials. b. The “Bills” page: This page gives you an overview of your Office 365 bills for a particular billing period. To view bills from other billing periods, select the timeframe from the available dropdown lists. c. The “Licenses” page: This page displays the name and number of all the licenses you have purchased in your Office 365 organization. From here you can see the number of valid and expired licenses, as well as the number of those licenses currently assigned to users. d. The “Purchase services” page: This page allows you to purchase additional Office 365 services. From this page you can start free trials or purchases new licenses. e. The “Billing notifications” page: This page displays a list of all admins who receive Office 365 billing invoices and renewal reminders on behalf of your organization. From here, you can change admin roles or alternate email addresses for the users on the list. 6. The “Support” tab: This tab contains links to the following pages. a. The “Support” page: This page enables you to create a new service request. A service request is similar to a support ticket. If you have issues with users or the Office 365 service, this is the page to go. It also displays the current health of your Office 365 services so if there’s a major issue with a particular service, you’ll know right away. b. The “Service requests” page: This page displays a list of your already open service requests, showing their current status. You can also open a new service request from here. 7. The “Settings” tab: This tab contains links to the following pages.

Author M.O. Cuddley Isbn 9781537668048 File size 40.85MB Year 2016 Pages 314 Language English File format PDF Category Software Book Description: FacebookTwitterGoogle+TumblrDiggMySpaceShare This book is for the Office 365 Administrator who will like a quick and straight to the point, step-by-step guide to Office 365 administration. It contains everything you need to take you from novice to expert level in administering your Office 365 organization. This book delves right into the tasks Office 365 Admins need to carry out regularly, and focuses on presenting these ‘How-Tos’ in a clear, concise, and step wise manner. If your current or intended job requires you to administer an Office 365 organization – including but not limited to managing users, managing the tenant’s security and compliance settings, administering Exchange Online, Skype for Business Online, SharePoint online etc., dive right in because this book is for you.     Download (40.85MB) SharePoint 2016 For Dummies Using Office 365 Microsoft Sharepoint Online For Office 365 Inside Cas Office 365: Administrator’s Guide Office 365 Quick Source Guide Load more posts

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